Process Improvement Methodology
for Business Process Management
Process Improvement Methodology
The Graham Process Improvement Methodology outlined below, like Lean, Six Sigma, TQM and others, has its roots firmly planted in the early methods of scientific management. You will find a strong similarity between this six-step model, Six Sigma's DMAIC, and PDCA/PDSA promoted by Deming and Shewart. The principal difference between the Graham Methodology and the others is its focus on information processes. The Graham Process Mapping Method, introduced in 1944, is an extension of the flow process chart, a mainstay in manufacturing process improvement, that has been adapted to information processing to display multiple documents and their relationships.
Process Mapping Method
The Graham Process Mapping Method is a powerful, detailed process flowcharting method that will help you blow away your customers and associates. It has been helping people develop better business processes since the 1940's. Well-prepared Graham Process Maps are easy to understand and work with. The following process improvement methodology outline includes articles and forms to help you be successful with your process improvement work and to help you manage your business processes.
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Define the Project
Preparing for Successful Process Improvement Agreement Form1 Project Definition Checklist1 |
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Gather the Facts
Getting Everyone on Board Collecting the Facts Fact Gathering Data Collection Checklist1 |
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Prepare a Process Map
Graham Process Mapping Software
Buy Now! Flowchart Symbols for Process Mapping Flowchart Conventions Preparing a Process Map The Key to Good Process Mapping 10 Keys to Better Process Mapping Capturing Reality in a Process Map Understanding Business Processes Tools & Techniques Checklist Receiving.pdf Getting Started - A Self-Guided Tour |
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Challenge the Current Method
Business Process Analysis Calculating Benefits The Questioning Method Proposal Preparation Checklist Benefits and Costs Checklist Proposal Presentation Checklist |
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Install the Improved Methods
Implementing Change Implementation Checklist |
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Manage the Process
Capturing Corporate Knowledge in a Process Library Followup Checklist |
Free Process Improvement Project Kickstarter!
Enlightened Customers
Want more?
for more articles and papers.
The Process Improvement Project Guide
and The Process Improvement Project Workbook
